Had the AC go out just before the July 4th holiday, when it was nice and HOT. The owner came to my house THE DAY they told me i would need a new unit to look at the home and figure out what i would need. He offered 4 options with a wide range of prices. I was able to select one, notify them the next morning, and get financing set-up very quickly. They came out the next day and installed the unit in about a half day.